Warranty Desk
Warranty registration and claims, fully inside Shopify.
Merchants handle warranty and repair requests over email and spreadsheets, disconnected from the original order. Warranty Desk keeps everything native — merchants manage terms and claims from Shopify admin, customers register products and track claims right from their Shopify account.
- Set warranty duration per product in days, months or years, with optional per-variant overrides — validity is computed from the purchase date, never entered by hand
- Warranties register automatically on delivery, or customers confirm them from their account
- Customers view coverage, file a claim with an issue type, description and up to five photos, and track it from the Warranty page in their account
- Claims move from new to in progress, resolved or rejected — every record tied to the original Shopify order, customer and product
Free on the Shopify App Store