Warranty Desk
Warranty registration and claims, fully inside Shopify.
Merchants handle warranty and repair requests over email and spreadsheets, disconnected from the original order. Warranty Desk keeps everything native — merchants manage terms and claims from Shopify admin, customers register products and track claims right from their Shopify account.
- Set warranty duration per product — validity is computed automatically from the purchase date, never entered by hand
- Claims work like lightweight tickets: issue type, description, photos, and clear statuses from new to resolved
- Customers register warranties and file claims from their Shopify customer account — no separate portal, no second login
- Every record ties back to the original Shopify order, customer, and product